Business
10 min read

Navigating Automation in Accounting and Digital Transformation in Finance: Choosing Between Off-the-Shelf and Custom Software

Although Excel is still popular among businesses, finance and accounting companies have started switching to other solutions. And here comes the question: should it be an off-the-shelf or custom system? We analyzed the main trends in accounting and compared what benefits you get with off-the-shelf solutions compared to custom ones.
Written by
David Schoch
Published on
January 31, 2024
Read time
10 min read

Automation has become a critical aspect of modern accounting and finance practices, transforming how businesses manage their financial processes. Many small businesses commonly rely on Excel for their bookkeeping needs, appreciating its simplicity and abundance of tutorials and sample accounting formulas. However, as these businesses expand, they may encounter a growing dilemma: whether to continue using off-the-shelf accounting applications or invest in custom software solutions to meet their unique requirements.

Off-the-shelf accounting applications offer efficiency in managing larger volumes of data, automating numerous tasks, and providing a range of advanced features. Leveraging big data, these applications utilize advanced analytics to extract valuable insights from large datasets, including demographics and transaction information. Yet, as businesses continue to grow, they often face challenges that these one-size-fits-all tools may struggle to address. Specialized reporting, industry-specific compliance, and integration with other systems are areas where off-the-shelf software can lack the necessary flexibility.

This is where custom software solutions come to save the day. Tailored to the specific needs of a business, custom accounting software offers a level of flexibility and precision that off-the-shelf alternatives often lack. These custom solutions can address businesses’ unique requirements, accommodate complexities, and provide seamless integration with existing systems. In this article, we will delve deeper into the realm of automation in accounting and finance, helping you navigate the choice between off-the-shelf and custom solutions while considering the trade-offs between convenience and customization.

Understanding digital transformation in financial services. Definition of digital transformation in the financial services industry

Digital transformation in the financial services industry refers to the comprehensive integration of digital technologies into all facets of financial operations, processes, and services. This transformation is not merely about adopting new technologies but about fundamentally rethinking how financial institutions operate and deliver value to their customers. By leveraging cutting-edge technologies such as artificial intelligence, robotic process automation, cloud computing, and data analytics, financial institutions can enhance efficiency, improve customer experiences, and drive innovation. Digital transformation in finance is a holistic approach that aims to modernize the entire financial ecosystem, making it more agile, responsive, and customer-centric.

Importance of digital transformation efforts in financial services organizations

Digital transformation efforts are crucial for financial services organizations willing to stay competitive and relevant. The financial services industry is experiencing a significant shift, driven by changing customer expectations, technological advancements, and stringent regulatory requirements. Financial institutions that fail to embrace digital transformation risk falling behind their more agile competitors. On the other hand, those that actively pursue digital transformation initiatives can unlock new opportunities, drive operational efficiencies, and deliver enhanced value to their customers. By adopting digital technologies, financial services organizations can streamline their operations, reduce costs, and improve their overall performance.

Let’s look at some key trends related to automation in accounting to better understand the current business landscape.

Automation in accounting. Main trends

The accounting automation market is experiencing significant growth, driven by the increasing demand for enhanced efficiency and accuracy in financial operations through digital technology. According to statistics from Future Firm, the accounting industry is currently undergoing a transformative phase, with many firms prioritizing automation as a key initiative.

Here are some of the main technologies that drive automation in accounting:  

  • Robotic Process Automation (RPA): RPA involves the use of software robots to automate repetitive and manual tasks, such as data entry, invoicing, and reconciliations. By automating these tasks, financial institutions can free up valuable human resources for more strategic activities, reduce errors, and improve processing times.
  • Artificial Intelligence (AI): AI leverages machine learning algorithms to automate complex tasks, such as financial analysis, forecasting, and decision-making. AI can analyze vast amounts of data quickly and accurately, providing valuable insights that can inform business strategies and improve financial performance.
  • Cloud Computing: Cloud computing involves the use of cloud-based software applications to automate accounting processes, such as financial reporting, budgeting, and forecasting. Cloud solutions offer scalability, flexibility, and cost savings, allowing financial institutions to access advanced accounting tools without significant upfront investments.
  • Natural Language Processing (NLP): NLP uses machine learning algorithms to automate tasks such as data extraction, document processing, and customer service. NLP can interpret and process large volumes of unstructured data, enabling financial institutions to streamline their operations and enhance customer interactions.

SkyQuest predicts substantial expansion in the accounting software market in the coming years. With that said, let’s consider some specific tasks business owners choose to automate.

What are the commonly automated tasks in accounting with robotic process automation?

  1. Invoicing: Automation streamlines the process of generating and sending invoices, reducing manual data entry and the risk of errors. Automated invoicing also ensures timely billing, improving cash flow.
  2. Payroll processing: Payroll automation allows to calculate employee salaries, taxes, and deductions accurately and efficiently. It also ensures compliance with tax regulations and minimizes the chances of payroll errors.
  3. Expense tracking: Automation simplifies expense tracking by capturing and categorizing expenses automatically. It allows employees to submit expenses digitally and ensures adherence to expense policies.
  4. Financial reporting: Automated financial reporting tools can compile and generate financial statements and reports quickly and accurately. This enables businesses to have up-to-date financial insights for informed decision-making.

Benefits of digital transformation in accounting and finance

Digital transformation in accounting and finance offers a multitude of benefits that can significantly impact the efficiency and effectiveness of financial operations. By automating manual processes, financial institutions can provide personalized services, improve risk management, and ensure compliance with regulatory requirements. Additionally, digital transformation allows for better data management and analytics, leading to more informed decision-making and strategic planning. Ultimately, embracing digital transformation in finance can lead to increased customer satisfaction, enhanced competitiveness, and sustained business growth.

But the benefits of accounting automation go beyond just speed and efficiency. It significantly reduces the likelihood of errors in financial processes, ultimately leading to more accurate financial records. This accuracy is crucial for compliance, financial planning, and overall business success. Additionally, these automated tasks contribute to a broader finance transformation by integrating advanced technologies like data analytics, RPA, and blockchain to enhance decision-making and operational efficiency.

The market for accounting software is poised for substantial growth, as indicated by SkyQuest’s predictions mentioned above, suggesting a growing recognition of the value that automation brings to the accounting industry. That increasing recognition has led many businesses to explore off-the-shelf accounting software solutions as a means for better financial operations. Later on, this article will specifically focus on the Swiss market due to its unique financial regulations and the increasing demand for localized accounting solutions within the region.

Exploring off-the-shelf accounting software for the financial services industry: Pros and cons

In Switzerland, several popular off-the-shelf accounting software solutions are commonly used by businesses. These solutions include QuickBooks, Xero, and Sage, which offer various features and price plans. However, it's essential to weigh their pros and cons, particularly in terms of quick implementation, initial cost, customization limitations, and adaptability, as they may impact their suitability for different business needs.

Quickbooks

Pros Cons
Quick implementation:
User-friendly and easy setup.
Small initial cost:
Affordable basic plans.
Limitations in customization:
May not suit complex accounting needs.
Poor adaptability:
Less flexible as business requirements grow.

Sage

Pros Cons
Advanced features:
Offers advanced modules.
Suitable for large and small businesses:
Meets complex needs of businesses of different sizes.
Longer implementation:
Configuration may take more time compared to alternatives.
Higher initial cost:
Costlier than some other options.
Limited flexibility:
May have limitations for highly specialized needs.

Xero

Pros Cons
Quick implementation:
Simple and straightforward setup.
Small initial cost:
Budget-friendly entry-level plan.
Limitations in customization:
May not be a fit for complex accounting processes.
Bad adaptability:
May struggle to meet advanced accounting needs.

In summary, off-the-shelf accounting software solutions like the ones mentioned above are popular in Switzerland, especially among small businesses, due to their quick implementation and lower initial costs. However, they come with limitations in customization and adaptability, which may become more noticeable as businesses grow and their accounting needs become more complex. Larger or more specialized businesses may find that custom accounting software solutions are better suited to address their unique requirements effectively.

Case in point: Building a custom audit solution for Rietmann and Partner

Founded in 1911, Rietmann and Partner, a Swiss nationwide auditor and tax consultant, recognized the need to simplify their internal workflow and enhance their audit process. Lacking a standardized and guided approach during audits, the firm faced the potential legal consequences if an audit were to be deemed incorrect during subsequent regulatory checks.

In search of a solution, the company explored existing market offerings, only to find that off-the-shelf tools fell short of their expectations. Dissatisfied with the available choices, Rietmann and Partner decided to build a custom solution tailored to their specific needs. They turned to Modeso to implement this project.

The result of our collaboration spanning almost a year was the successful implementation of an audit solution that not only addressed the challenge of simplifying internal workflows but also positioned Rietmann and Partner for global scalability. This bespoke solution has become an integral part of the firm's operations.

One of the standout features we implemented is the ability to configure the system based on specific accounting standards and industry requirements, streamlining the entire audit process, from planning and execution to finalization. The extendable architecture of the system ensures that Rietmann and Partner can effortlessly expand their operations globally.

The custom software solution not only met the immediate challenges faced by Rietmann and Partner but also equipped the firm with the tools necessary for sustained growth and operational excellence on a global scale.

Read our case study to learn more about this project.

A step-by-step guide to automation in accounting

When contemplating the integration of automation into your accounting processes, it's crucial to follow a structured approach. Here's a comprehensive guide to help you navigate the journey:

Step 1. Assess your needs

Begin by evaluating your current accounting processes and identifying areas that could benefit from automation, especially as transactions become increasingly digital. This initial step is vital in determining which aspects of your accounting can be streamlined for increased efficiency.

Step 2. Conduct market research

Dedicate some time to research various automation solutions. Explore off-the-shelf software options, as well as custom software providers, to find the best fit for your specific requirements. Consider factors such as cost, functionality, scalability, and user-friendliness during this phase.

Step 3. Plan the implementation process

Once you've chosen an automation solution, create a detailed implementation plan. This plan should encompass various aspects, including budget allocation, a timeline for deployment, and strategies for user training and adoption. A well-thought-out plan ensures a smoother transition to automated processes.

Step 4. Integrate the automation solution into your existing systems with cloud computing

Ensure that the selected automation solution can seamlessly integrate with your existing accounting systems and software. Compatibility is essential for a cohesive and efficient workflow. Integration should minimize disruptions to your existing operations.

Step 5. Test your integration

Next, conduct thorough testing of the automation processes. This step is critical for identifying any potential issues or glitches in the system. Testing allows you to address these concerns before they impact your day-to-day operations.

Step 6. Improve continually

Remember, automation is not a static process. Regularly review and optimize your automated accounting processes to maximize efficiency and accuracy. As your business evolves, your automation needs may change, so be prepared to adapt and refine your automated workflows accordingly. Many financial institutions face challenges during their automation journey, grappling with integration issues and other obstacles that hinder their ability to fully modernize and enhance customer experiences.

For more insights into the benefits and strategies of accounting automation, you can refer to these helpful resources:

  • The Medius blog provides a detailed guide on “6 Steps to Automate Your Accounting Process”.
  • FutureFirm offers valuable information on accounting automation, emphasizing the importance of assessing which parts of your processes need automation.
  • The NanoNets blog delves into the benefits and potential of accounting automation.

By combining these expert insights with the steps outlined above, you can embark on a successful journey toward automating your accounting processes while making informed decisions along the way.

How Modeso can help

At Modeso, we specialize in custom software development tailored to the unique needs of businesses in the financial and accounting sector. We've worked with some of the most prominent players in the financial sector in Switzerland including TWINT, Würth Financial Services, Visana, Blackhawk Network, Rietmann & Partner. We offer a distinctive combination of required technology skills, seasoned project management, and a forward-thinking approach to collaboration that prioritizes client's success.

Now, here's a bit more about the value we can bring to your accounting automation journey:

Tailored software

Our custom software development ensures that the automation solution is a perfect fit for your organization's accounting processes, reducing the need for workarounds or adjustments.

Financial industry know-how

Our understanding of the financial industry's intricacies means you can trust that our solutions are not only efficient but also compliant with industry regulations, safeguarding sensitive financial data.

Seamless integrations with your internal systems

We ensure that the software seamlessly integrates with your existing accounting systems and software, ensuring a smooth transition and minimal disruption to your daily operations.

Scalable solutions

As your business evolves, our solutions can easily adapt and grow with you, accommodating changes in your automation needs.

User acceptance testing and ongoing support

We conduct UAT and provide ongoing software support to make sure your team can use the automated system effectively, ensuring a successful transition.

Continuous improvement

We collaborate with you to continuously optimize and refine your automated accounting processes, leading to long-term cost savings and supporting business growth.

In summary, at Modeso, our combination of custom financial software expertise, industry insights, and value-driven solutions makes us an ideal partner to guide your accounting automation journey while providing tailored solutions that add significant value to your business operations.

Conclusion

In accounting and finance, automation is no longer a luxury but a necessity. The choice between off-the-shelf solutions and custom software development depends on your business's specific needs and long-term goals. It's crucial to carefully assess your requirements and consider the pros and cons of each option. Remember that investing in the right automation tool can significantly impact your business's efficiency.

Contact us if you're interested in implementing a custom software solution for automating financial operations.

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